- Whitney JohnsonLicense ID: 90947
We approve you for a specific amount so you can start shopping and be ready to make an offer as soon as the home you want comes on the market.
WHAT HAPPENS AT THIS STEP
You will
Fill out our application.
Work with a Loan Officer Assistant to provide any necessary documentation. Please check your email (and spam folder) frequently and promptly return phone calls. We often have follow-up questions during this step and the faster you respond, the faster we can reach an approval decision.
Meet your Customer Experience (CX) Manager, who becomes your point of contact at Homeward once you’re approved.
Your agent will
Search for a home that meets your criteria if you haven’t already found one.
Your point of contact
Hance Herrera | Hance@unitedcountrynw.com
Discover Northwest Realty Group INC.
Your agent will make a cash offer on the home you love.
WHAT HAPPENS AT THIS STEP
You will
Work with your agent to submit an offer request to us.
Research your financing options and choose a lender. If you're using Homeward Mortgage, schedule a call with your Loan Officer to review the loan terms and pricing.
Your agent will
Submit an offer request through their Agent Dashboard.
Work with your CX Manager to write a Homeward Offer.
Submit the Homeward Offer to the seller’s agent.
Behind the scenes
The Valuations team reviews the home you want to make an offer on to determine if it's eligible for our program.
Your point of contact
Customer Experience (CX) Manager
Log into your Customer Dashboard to find your CX Manager's contact information.
WHAT HAPPENS AT THIS STEP
You will
Pay your earnest money deposit (EMD) and option fee, if applicable.
Work with your lender to finalize the details of your loan.
Sign the Customer Purchase contract, residential lease, and addendums, securing your purchase and possession of the property from Homeward so you can rent your home from us.
Sign our Service Agreement Addendum.
Your agent will
Work with your CX Manager to draw up the Customer Purchase contract and addendums you’ll sign.
Return the home inspection report to your CX Manager for review. Agree on any next steps.
Capture any price and/or credit negotiations in amendments to both the Homeward Purchase and Customer Purchase contracts.
Behind the scenes
The title team completes a title examination, issues a title commitment, and discloses all exception documents to purchase the home.
We order the preliminary appraisal of the home and receive the report within five days. Your CX Manager will reach out to review it with you.
The Mortgage Processor initiates your loan.
Your points of contact
Your lender
Your lender can answer any questions related to your mortgage, such as your closing date, closings costs, etc.
Customer Experience (CX) Manager
Your CX Manager can answer any questions about the Homeward program.
Log into your Customer Dashboard to find your CX Manager's contact information.
WHAT HAPPENS AT THIS STEP
You will
Move in!
Your agent will
Give you your keys on closing day.
Behind the scenes
Your prorated carrying costs starts accruing on the new home.
Your point of contact
Customer Experience (CX) Manager
Log into your Customer Dashboard to find your CX Manager's contact information.
Secure a mortgage and close on your new home by buying it back from us.
WHAT HAPPENS AT THIS STEP
You will
Your lender will order a final appraisal of the home. We used a preliminary appraisal for the Homeward Purchase. But mortgage regulations dictate that your final appraisal must happen once Homeward is the seller.
Work with a Mortgage Processor to collect all necessary documents and work towards getting the clear to close.
Discuss your closing disclosure (CD) with your Loan Officer.
Your agent will
Verify the lender is using the most up-to-date and complete version of your purchase contract.
Behind the scenes
We provide you with a final rent invoice and any applicable discount credits.
Your title company works with your lender to prepare to close on your new home.
Your points of contact
Your lender
Your lender can answer any questions related to your mortgage, such as your closing date, closings costs, etc.
Customer Experience (CX) Manager
Your CX manager can answer any questions about the Homeward program.
Log into your Customer Dashboard to find your CX Manager's contact information.
Get your guide
OUR AGENTS
Whitney Johnson
I'm a connector. I'm the guy who gets teased about always knowing the right person or business or property or place for whatever someone needs. Putting that trait to work in real estate has been my favorite My expertise in and curiosity about the area combined with United Country's exclusive marketing and online programs help you find your perfect home, investment property or land